No interest in paying users

edited April 2014 in General
There seems to be no interest in paying users.
I am on sexandsubmission and everythingbutt but everywhere the same:
I am not the first who complains, and nothing happens. Still no change.
I have made 3 requests to the support.
Still no answer, no excuse, no explanantion and no solution to the problem of not working downloads or viewing in HD and even hi or medium res.
I am getting more and more annoyed.
I Can Not Use The Site. I pay for nothing I could see or download
Shall I cancel my membership?
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