If you experience inconsistent playback from movies you downloaded, first close any other programs you have running.
You should also run a virus scan if haven't done so recently, as viruses are a frequent cause of poor system performance.
Check the amount of RAM in your computer, and the CPU speed.
· To find this information in Windows, right-click ‘My Computer’ and from the menu choose ‘Properties’.
· If you use a Mac, click the apple at the top left of your screen and choose ‘About this Mac’.
For smooth video playback, we recommend the following:
|To watch videos in this format:||You should have at least:|
|Mp4 (iPod)||500 MB RAM & 500 MHz CPU|
|WMV (Most Compatible)||1 GB RAM & 1 GHz CPU|
|WMV HD||2 GB RAM & 1.8 GHz CPU|
|Mp4 HD||2 GB RAM & 2 GHz CPU|
Our video formats are listed at the top of the ‘Movie Clips’ page.
If none of the above helps, send an email to email@example.com. Please include your computer’s operating system, CPU speed, and how much RAM you have installed. To find this information in Windows, right-click ‘My Computer’ and choose ‘Properties’ from the menu. In OS X, click the apple at the top left of your screen and choose ‘About This Mac’.
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